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S.I.T. Strings Bass Silencers Guitar Strings NRL4095L
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Curt Mangan Phosphor Bronze Guitar Strings 12-54
These are my favorite strings! It's made my playing more pre ..
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Shipping & Returns

PAYMENTS: We accept payments by VISA, MASTERCARD, DISCOVERY, AMERICAN EXPRESS and eCHECKS. We also take payments through
  • PayPal


  • OUT OF STOCK OR LOW QUANTITY PRODUCTS:
  • Please be advised, on occasion there are products which become out of stock or do not have the total quantity in stock for the order you want to place. You will still be able to place this order. Products listed, are in stock at the time of listing, but sometimes become unavailable or low stock. If you purchase a product that has less quantity then needed for your order, We will have the product shipped to you directly from the manufacture. If a product number becomes unavailable we will contact you within twenty four (24) hours, (normal business hours 9:00am - 5:00pm est. Monday through friday) to give you the option to either wait for the product to return to stock or request a refund if you prefer.


  • SHIPPING:
  • Products are shipped within one business day unless the product is out of stock. Out of stock products may be shipped directly from the manufacturer or will be back ordered. You will be informed if it is back ordered and given the choice of being given a refund or wait for stock to be replenlished. For our US buyers. Please allow 3-6 days for delivery. Please allow up to 48 hours before receiving a tracking number. We will email you your tracking number.


  • INTERNATIONAL ORDERS:
  • Products are shipped within one business day unless the product is out of stock. Out of stock products may be shipped directly from the manufacturer or will be back ordered. You will be informed if it is back ordered and given the choice of being given a refund or wait for stock to be replenlished. International rates are a USPS shipping. Please allow 7-10 days for delivery. Please allow up to 48 hours before receiving a tracking number. We will email you your tracking number.

    RETURN POLICY:
  • Return Policy: We want you to be 100% satisfied with your purchase. If you find one with any defect you can return them for a full refund minus the shipping cost.

    All returns must have a RMA# (RETURN MERCHANDISE AUTHORIZATION) from us to be accepted.

    Terms
    -Return or refund can take up to 4 weeks to process.
    -Original receipt and Invoice # required for any return and refund.
    -All returns must have a RMA# (RETURN MERCHANDISE AUTHORIZATION) from us to be accepted.
    -All items must be including the original box, packaging, and accessories.

    How We Process Returns:
    Please read instruction below.
    1. Open a new support ticket (you will need to log into your account).
    2. Select the order from the dropdown menu and the RMA return/exchange department.
    3. Once our Return Department received your submission, they will review and contact you back with an RMA number. (NOTE: You will need this number to include in with return package. Any package return to us without the RMA number will not get process.)
    4. Once you received an RMA number from us, please have this number included in with your return package.


  • RETURN MERCHANDISE AUTHORIZATION RMA#:

    To open a Return Merchandise Authorization RMA#

  • Please login to your account page at: Login
  • Goto "My Account". Or in the left column of your store page, find the Returns box, Click the "Return a Product" link
  • Click the view button on the order you would like to return
  • Under the product discription you will find the red print stating,[Need to return this product?] Please click on this
  • Fill out the necessary information needed
  • submit your request
  • Returned items need an RMA#.

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    As an environmentally responsible citizen,
    we have now gone paperless.
    With all orders you can now view
    your invoice from your account page.
    We are no longer sending invoices
    with order shipments.
     Larry Gene Music is an Upfront Merchant on TheFind. Click for info.

     

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